INMO recalls 1,643 AI glasses in the US over a burn hazard, and the fix is firmware V3.16
INMO is recalling about 1,643 pairs of its AIR3 smart glasses in the US, plus about 120 sold in Canada, because the left temple can overheat, and the remedy is a firmware update rather than a refund. The US Consumer Product Safety Commission notice, recall number 26-797 and dated September 24, says the left temple "can overheat during extended use, posing a risk of serious injury or death due to burn hazard", and that INMO "will assist users in updating the system to version V3.16 online".
The recall notice identifies affected units by the AIR3 and INMO label on the right temple. Image: U.S. Consumer Product Safety Commission
The glasses sold on Amazon.com, Inmoxr.com and Kickstarter.com from December 2025 to August 2026 for between $900 and $1,300 in the US. CPSC describes them as black, with "AIR3" and "INMO" printed on a label on the right temple, and used for AI translation, AI-assisted productivity and media streaming.
The recall is listed as a Fast Track Recall, the route CPSC uses when a firm agrees a corrective action quickly.
Ten overheating reports, described differently in each country
CPSC says the firm has received 10 reports of the AIR3 glasses overheating, "including reports of a burning sensation to the face and the left side of the ear". Health Canada's notice, published the same date, says that as of September 17, 2026 the company had received no reports of incident or injury in Canada, and in the US "10 reports of overheating incidents and no reports of injuries".
Both notices are counting the same 10 US reports. CPSC records what owners said they felt, Health Canada records that no injuries were reported, and neither names a cause.
Health Canada also separates the two companies involved: Sichuan INMO Technology Co., Ltd manufactured the glasses, and INMO International Technology Limited, of Shenzhen, imported them.
Owners are told to update to V3.16 before wearing them again
CPSC tells owners to stop using the glasses immediately and contact INMO for a free repair, which the firm carries out by updating the system online. Health Canada gives the same instruction in plainer words: "Immediately stop using the recalled product and update the product firmware to version 3.16 before reusing the product."
INMO's US contact details in the notice are the toll-free number 888-212-9620, [email protected], and a recall page at inmoxr.com. Canada's 120 units went out over the same December 2025 to August 2026 window.
The recalled glasses sit well above the volume end of the market
At $900 to $1,300, AIR3 is priced several times above what most AI glasses buyers are picking up. Counterpoint Research put first-half growth at 263%, with 96% of those shipments carrying no display, and newer arrivals such as VONDER's $299 pair with no camera and no display are closer to the shape of that market than a device built around translation and media playback.
Both notices list the same remedy and only that remedy: a firmware update to V3.16, with no refund or replacement offered.
